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SURBITON COURT FLATS 1-69 HANDBOOK


Maintenance of Flats and Garages - Service Charges


Flat owners are legally bound to pay their proportion of the annual maintenance charge (including Ground Rent) for the maintenance, upkeep and running of Surbiton Court.

The Surbiton Court Financial Year runs from 1 March each year to the last day of February the following year. As a small business, SCRA's accounting rules require all flat owners (leaseholders) to be fully paid up by the end of each financial quarter. In other words, by the end of the months of May, August, November and February, respectively.

The budget for the coming Financial Year and the resulting service charge is circulated to all the members of the Association (flat owners). Both both the budget and the maintenance charges are discussed and voted on at the AGM. The directors will do their best to comply with the vote as far as it is compatible with with their duty under the Lease "To maintain in good and substantial repair and condition"":

  • the buildings,
  • roof,
  • roadways,
  • communal parts,
  • services (pipes, sewers, cables, TV aerial
  • gardens,
  • exterior woodwork and metalwork

and to pay the insurance and for services like property management, electricity supply, cleaning, gardening and maintenance.

For more information about how SCRA is run, both by and for its members, please see the Introduction to this Handbook.


Queries relating to maintenance payments should be directed to the managing agents:
Snellers Property Management
Bridge House
74 Broad Street
Teddington
Middlesex
TW11 8QT
Telephone 020 8977 2204
email info@snellers.com or snellers@surbitoncourt.com.

Paying your Maintenance/Service Charge


Every flat owner should have been issued with a unique reference number of four digits followed by the letters "SC". This must be quoted as the reference in any S/O or payment by other means, like cheques or online banking.

Monthly payers who want to pay by standing order can achieve this by paying the monthly charge a few days before the end of each month, e.g. by setting up a standing order to pay out on the 25th of each month.

Quarterly payers should set up their standing order to pay a few days before the end of each SCRA financial quarter, e.g. by setting up a standing order to pay out on the 25th of the months of May, August, November and February.

The service charge for the Financial Year 2026-2027 is £3,101.93.
The table below sets out the dates by which monthly and quarterly payere must have made their payments and the amounts they should pay in the year 2026-2027.

date due monthly payers amount quarterly payers amount
31 March 2026258.49
30 April 2026258.49
31 May 2026258.49775.48
30 June 2026258.49
31 July 2026258.49
31 August 2026258.49775.48
30 September 2026258.49
31 October 2026258.49
30 November 2026258.49775.48
31 December 2026258.49
31 January 2027258.49
28 February 2027258.49775.48

If you have missed any payments (or forgotten to change your standing order at the start of the new financial year), please contact Snellers at snellers@surbitoncourt.com. If left unpaid for too long, missed payments may incur a late payment fee of £48.00.

"Demands" / "Statements" / "Invoices"


Sometime during a financial quarter you may receive a document from the Managing Agents, variously headed: "Statement of Account" or "INVOICE / Application for Payment". An accompanying letter may refer to this as a "Demand".

If your service charge payments are up-to-date, or will be by the end of the quarter, there is no need to do anything. The information in the document is there to let you know the state of your service charge account in the managing agent's systems on the date of the document.

If there appear to be extra charges outstanding that you do not understand, please contact Snellers at creditcontrol@snellers.com for an explanation.

Garage Maintenance


There is an additional maintenance charge payable by the owners of Garages 1-18 and 55-59 at the front of Surbiton Court.

Every garage owner should have been issued with a unique reference number of four digits followed by the letters "SC". This must be quoted as the reference in any S/O or payment by other means, like cheques or online banking. This reference number is different from the reference number for your flat.

In the 2026/27 financial year, the garage service charge is £87.40 for the year, or £21.85 per quarter. Quarterly payments need to be made according to the same schedule of dates as for the quarterly payers of the flats service charges, above.

Garage owners will receive "Demands", "Statements" or "Invoices, simliar in format to those received by the flat owners.

Queries relating to garage maintenance payments should be directed to snellers@surbitoncourt.com.





This page last updated 26 April 2026
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