Surbiton Court Flats 1-69

OFFICIAL CONTACTS


All official communications should be directed to the Company Secretary or the Chairman unless otherwise directed in the Handbook or website:
secretary@surbitoncourt.com
chairman@surbitoncourt.com


Note: if you are a tenant living in a flat in Surbiton Court, any official communications with the Board should be made through your landlord, or landlord’s agent. In the case of emergencies, however, or informal enquiries, please feel free to contact Board members directly.

SCRA ACCOUNTANTS


The Association’s Accountants are:

PB Associates
2 Castle Business Village
Station Road
Hampton
Middlesex
TW12 2BX
Telephone 020 8892 3100
Email info@pb-a.co.uk

Anyone wishing to buy or sell a flat in Surbiton Court Flats 1-69 must liaise with the Association’s Accountants. For full details please refer to Buying/Selling a Flat in Surbiton Court.

RESIDENTS’ CONTACT DETAILS


It is essential that the Board has up-to-date contact details for all residents (including tenants and landlords), not only to enable efficient communication but in case of emergencies. This is especially important for owners of investment properties, who should additionally provide details of key-holders and/or letting agents.
Please email details to the Company Secretary at secretary@surbitoncourt.com.

DAY-TO-DAY CONTACTS


The following is a list of topics with email addresses you can use to ask questions and make comments or complaints. Addresses beginning with "q." can be used for informal reporting and enquiries. Emails via the other addresses will be treated as more formal communications with the SCRA Board.

Your email will be forwarded automatically to at least one director for a reply. Please include your flat number and, if you need a quick response or prefer to be called or sent a text, a contact phone number.

topic contact email address
Animals q.animals@surbitoncourt.com
Barbecues q.barbecues@surbitoncourt.com
Bicycles, Prams q.bicycles@surbitoncourt.com
Bins (and recycling?) q.bins@surbitoncourt.com
Building/Premises (in general) premises@surbitoncourt.com
Buying & Selling flats and garages q.buy_sell@surbitoncourt.com
Cleaning (common parts) q.cleaning@surbitoncourt.com
Damp/Condensation q.damp@surbitoncourt.com
Fire precautions, Health & Safety q.health_safety@surbitoncourt.com
Freeview TV, Landline phones, Broadband q.bb_phones_tv@surbitoncourt.com
Garages & garage area garages@surbitoncourt.com
Gardens gardens@surbitoncourt.com
General questions info@surbitoncourt.com
Lightbulbs (in common parts) q.lightbulbs@surbitoncourt.com
Moving in/out q.moving@surbitoncourt.com
Newsletter and communications newsletter@surbitoncourt.com
Noise nuisance q.noise@surbitoncourt.com
Parking q.parking@surbitoncourt.com
Proposed Flat Alterations q.alterations@surbitoncourt.com
Security q.security@surbitoncourt.com
Services (in general) services@surbitoncourt.com
Summer Party q.party@surbitoncourt.com
Water supply, drains q.water_drains@surbitoncourt.com
Gardens intruders & rule breakers q.intruders@surbitoncourt.com

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WEBSITE


Any comments, queries or feedback relating to the website should be directed to webmaster@surbitoncourt.com.

This page last updated 20 May 2022
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